1. Introduction Welcome to Gignestia.com (“Platform,” “we,” “our,” “us”). By accessing and using our website, you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use the Platform.
2. User Eligibility and Account Registration To use Gignestia, you must be at least 18 years old and provide accurate, current, and complete registration information. Users are responsible for maintaining the confidentiality of their account credentials and ensuring that their uploaded content is lawful and does not violate any third-party rights. The Platform reserves the right to suspend or terminate any account found to be in violation of these Terms.
3. Listing Services Freelancers on Gignestia must provide clear, accurate, and detailed descriptions of their services when creating a listing. The service listings should specify the scope of work, pricing, delivery timeline, and any other relevant details. Misleading or false information is strictly prohibited. All services must comply with our content guidelines, and Gignestia reserves the right to remove any listing that does not meet our standards.
We guarantee that all products will be visible and available for purchase immediately after being published by the seller. Additionally, we conduct marketing campaigns to enhance product visibility and promotion for better sales effectiveness.
4. Purchasing Services All transactions must be completed through the Platform’s designated payment system. Gignestia only accepts card payments, and any attempt to process transactions outside of the Platform is strictly prohibited. Upon successful completion of the transaction, you will receive all relevant documents and materials related to the course. When purchasing a consultation, clients are responsible for selecting the correct time and date as per the freelancer’s availability. Any scheduling issues should be communicated directly with the Gignestia. Refunds and disputes will be handled as per our dispute resolution policy.
5. Payment Transactions All payments for services must be processed through the Platform’s secure payment system using a valid credit or debit card. The Platform may charge a service fee for transactions, which will be transparently communicated before a purchase is made. Any disputes regarding payments must be raised within a reasonable time frame, and the Platform’s decision on payment-related issues will be final.
6. Ownership and Intellectual Property Rights All content published on Gignestia, including user-generated content such as service descriptions and reviews, becomes the exclusive property of Gignestia. Users grant the Platform a non-exclusive, worldwide, royalty-free license to use, distribute, and display their content. Re-publishing any content from Gignestia without explicit authorization is strictly prohibited. Any unauthorized use of content may result in legal action.
7. Prohibited Activities Users of Gignestia must not engage in illegal activities, fraud, misrepresentation, or post offensive or inappropriate content. Circumventing the Platform’s service fees by conducting transactions outside the Platform is not allowed. Any violation of these rules may result in account suspension or termination.
8. Dispute Resolution In the event of a dispute between a Freelancer and a Client, both parties must attempt to resolve the issue amicably. If an agreement cannot be reached, Gignestia will mediate based on available evidence, and our decision will be final and binding.
9. Termination of Accounts Gignestia reserves the right to suspend or terminate user accounts that violate these Terms. Users may voluntarily close their accounts at any time; however, any pending obligations must be fulfilled before the account is deactivated.
10. Limitation of Liability Gignestia shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of the Platform. Users agree to use the Platform at their own risk, and Gignestia makes no warranties regarding the availability, accuracy, or reliability of its services.
11. Amendments to Terms Gignestia may modify these Terms at any time without prior notice. Continued use of the Platform after changes have been made constitutes acceptance of the updated Terms. Users are encouraged to review the Terms periodically to stay informed of any updates.
12. Governing Law These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of the Platform shall be subject to the exclusive jurisdiction of the courts in London.
13. Contact Information
RAFELIA LTD
Company number 16228609
2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE
For any inquiries regarding these Terms, please contact us at info@gignestia.com