1. Introduction At Gignestia (“Company,” “we,” “our,” “us”), we are fully committed to protecting and respecting your privacy. Your personal data is of utmost importance to us, and we are dedicated to ensuring its security, confidentiality, and proper use. This Privacy Policy outlines the ways in which we collect, process, store, and protect your data while you use our website, Gignestia.com (“Platform”). By using our Platform, you acknowledge and agree to the practices described in this policy.
2. Our Commitment to Your Privacy We value your trust and are committed to handling your data responsibly. Gignestia operates with transparency and accountability, ensuring that your data is used only for legitimate business and legal purposes. Our commitment extends to safeguarding your Personally Identifying Information (PII) and providing you with control over how your data is used.
3. Collection, Processing, and Storage of Data When you access and use our Platform, we collect various types of data to facilitate smooth operations and enhance user experience. This data collection occurs through voluntary submissions by users, automatic tracking technologies, and interactions with our services. The data is securely processed and stored in accordance with industry standards and applicable regulations. We retain your data only for as long as necessary to provide services, fulfill legal requirements, or resolve disputes.
4. Adherence to Data Privacy and GDPR Guidelines
At Gignestia, we are dedicated to ensuring the privacy of your personal data and operate in full compliance with the GDPR. If you’re located in the European Union, you have specific rights regarding your personal data, including the ability to request access, rectification, or erasure of your data. If you wish to exercise any of these rights, or have concerns about how we manage your personal information, feel free to get in touch with our team.
5. Payment Security: PSD2 and SCA Standards
As part of our commitment to secure online transactions, Gignestia adheres to the latest European regulations set forth in PSD2. To enhance protection against fraud, we implement Strong Customer Authentication (SCA) during the payment process. This means that, during transactions, you may be asked to provide additional verification steps, ensuring the highest level of security for your financial details.
6. Personally Identifying Information (PII) Personally Identifying Information (PII) refers to data that can directly or indirectly identify an individual. We collect PII when you register on our Platform, purchase services, enroll in courses, or interact with our customer support. This information includes, but is not limited to, your name, email address, contact details, payment information, and transaction history. We process this data to provide services, process payments, improve Platform functionality, and communicate relevant updates.
7. Website Usage Information and Courses Gignestia provides various digital services, including freelancing opportunities and educational courses. As you navigate our Platform, we collect information regarding your browsing activities, course enrollments, progress, and interactions with our educational content. This data helps us optimize user experiences, enhance course offerings, and provide personalized recommendations. By using our Platform, you consent to the collection of such usage data to improve our services.
8. Third-Party Information Processors and Service Providers To facilitate seamless operations, we collaborate with third-party service providers and data processors. These entities assist in secure payment processing, cloud storage, analytics, marketing, and customer support. While we share limited necessary data with these providers, we ensure that they comply with strict confidentiality and security standards. Gignestia does not sell, rent, or trade user data to external parties for commercial purposes.
9. Data Security and Protection Measures We implement rigorous security measures to protect user data from unauthorized access, alteration, disclosure, or misuse. Our Platform employs encryption technologies, firewalls, and secure authentication protocols to safeguard sensitive information. However, users must also take precautions, such as using strong passwords and avoiding sharing account credentials, to further enhance security.
10. Your Rights and Control Over Your Data As a user of Gignestia, you have the right to access, update, or delete your personal data. You may also opt out of marketing communications and request a copy of the data we hold about you. If you wish to withdraw consent for data processing, please contact our support team. However, note that certain data may be retained to comply with legal obligations or resolve disputes.
11. External Links and Third-Party Websites Our Platform may contain links to external websites operated by third parties. We are not responsible for the privacy practices of these websites and encourage users to review their respective privacy policies before engaging with them.
12. Updates to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in legal requirements, business practices, or technological advancements. Any revisions will be posted on our Platform, and continued use of our services will constitute acceptance of the updated terms.
13. Contact Information If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at info@gignestia.com. We value your privacy and are here to assist you with any inquiries regarding data protection and security.